Smicos, an AI chatbot facility developed by Philippine-based marketing technology integrator PurpleBug, has launched its newest mobile application on the Google Play Store, ‘Smicos Business.’ With the flexibility of a mobile app, this latest release aims to simplify customer support for businesses and foster strong customer relationships.
The Smicos mobile app is designed with convenience and accessibility in mind, allowing marketing teams to stay responsible without being tied to a desktop. Currently available on Android devices, this launch marks a key step in enabling real-time communication between business owners and customers—no question is left unanswered.
Designed for Mobility, Built for Business
Smicos Business is part of a growing suite of AI-powered communication tools in the Philippines. It is free for download and use for Android devices 5.0 and above. The app itself is just around 27 MB, with the latest version 1.0.14, released on May 22, 2025. The app’s compact size is ideal for devices that need performance without the extra load, promising seamless and swift performance whenever an inquiry is received, a concern is raised, or a ticket is opened.
While Smicos has long been accessible through mobile browsers, the dedicated app offers a more seamless experience. Users can now view StoryFlow directly in the app, though edits still require the desktop version. Features like live booking and direct calls to agents are fully supported, providing fast, in-app responses. Unlike the mobile browser version, the app enables automatic logins and sends real-time notifications for bookings and inquiries, making it easier to stay updated without relying on email.
With Smicos Business, customer management is easier, with faster communication from end to end.
Key Features of the Smicos Business App Right at Your Fingertips
Smicos Mobile offers essential tools that help businesses manage conversations and support more efficiently. Each feature is designed to make daily tasks easier, even while on the move.
Here's what users can expect inside the app:
- Live Agent Chat: View and reply to customer messages across connected platforms.
- Ticket Monitoring: Keep tabs on assigned tickets—open, pending, or closed.
- Customer Profiles: Access chat history and customer data in one tap.
- Push Notifications: Stay informed with instant alerts for new inquiries.
- Mobile Dashboard: Get a quick overview of conversations and account activity.
Each feature is optimized for mobile use, so teams can manage support and engagement with minimal effort.
It’s Always Smicos: Customer Management Now in Your Pocket
Smicos Mobile delivers a modern solution for teams looking to stay connected and responsive wherever they go. With core features tailored for everyday business needs, the app pursues the company's mission to make customer engagement tools more accessible for all SME owners.
While Smicos Business is available for download on the Google Play Store, the iOS version is already in development with a release date to be announced soon.
Serving customers with more speed and confidence is now easy with the Smicos Business mobile app. Visit the Google Play Store to download the latest version. You can also visit our website for a free demo or book a one-on-one consultation with us to discover which Smicos features and solutions best suit your business needs.